Careers at NEFCU

"When speaking to others about my job, I always tell them what a great place the credit union is to work. I can say this from the experiences I have had at NEFCU of being treated with respect and being acknowledged for the work I do here. - NEFCU Staff Member

NEFCU invites every staff member to assume the role of "Stakeholder". Our ability to continue to exceed the expectations of our members is entirely dependent on the dedication, competency and morale of those who choose to work here.

Interested in a great paying part-time or full-time job, working for a local financial services firm with an excellent reputation for price, service and simplicity? 

Enterprise Risk Program Manager

Water Tower Hill - Colchester

Hours: Monday - Friday 8:30am - 5:00pm

Job Category: Risk Management

Description:

POSITION DESCRIPTION: The Enterprise Risk Program Manager (ERPM) is responsible for developing and administering NEFCU’s Enterprise Risk Management (ERM) program. In managing this program, this position will facilitate the organization’s definition of risk appetite and tolerances, coordinate risk assessments, and develop and communicate risk reports for management. Also, responsible for the management of insurance coverage, the Vendor Due Diligence program, and Business Continuity. Leads the Compliance and Collections departments. >> SPECIFIC DUTIES INCLUDE: •Directly manage the Collections Supervisor and the Compliance Manager. •Establish a formal ERM framework for NEFCU. •Synthesizes risk related information (risk identification, measurement, monitoring, reporting and mitigation) into organizational level reporting. •Develop standards and a program for a consistent risk assessment process. •Leads Business Continuity planning. •Evaluates and recommends appropriate corporate insurance coverage based upon risk exposure and business processes. •Oversees the Vendor Due Diligence program. •Coordinates company response to transaction fraud incidents. >> QUALIFICATIONS: • Bachelor’s degree in Business or related field; supervisory experience preferred. •5 years of experience in risk management, including a working knowledge of financial service institutions. •Certification in risk management or ability to become certified within one year of employment. • Excellent analytical skills with the ability to identify internal control points and recognize internal control deficiencies. •Excellent interpersonal skills including oral and written communications.

Deposit Services Specialist - RDC/Wires/Bill Pay

Water Tower Hill - Colchester

Hours: Hours: Full-time, Monday-Friday 8:30 AM - 5:00 PM

Job Category: Operational Support

Description:

Position description: The Deposit Services Specialist will be accountable for the accurate and timely processing of various transactions within the Deposit Operations department.>>Specific duties include: • Process Mobile Remote Deposits (RDC) within program parameters • Post incoming wires in accordance with Bank Secrecy Act and Office of Foreign Assets Control. • Export daily files to Verafin, software provider. • Maintain electronic bill payment and transfer service registrations. • Responsible for determining tools and processes required to effectively reduce risk in all specific task areas. >>Qualifications: • High School diploma or equivalent. • Proficiency in the Microsoft Office Suite. • Strong attention to detail, data-entry accuracy and excellent analytical, verbal and written skills. • Ability to effectively multi-task within a fast-paced environment • Able to lift up to 50lbs

Teller

Harvest Lane, Williston

Hours: Monday – Friday 9:15 am- 6:15 pm, one Saturday a month (hours usually 8:45 am - 1:15 pm)

Job Category: Retail

Description:

Position description: This position will efficiently and accurately conduct teller transaction while providing our members with exceptional customer service. >>Specific duties include: • Performs professional, friendly, efficient, and accurate teller transactions • Follows policies and procedures established for the teller position • Listens for and demonstrates empathy for member needs and refers to appropriate staff when financial needs are identified • Supports member inquiries through a working knowledge of financial transactions, products and services>>Qualifications: • Accurate cash handling skills • Proficiency with personal computers • Strong attention to detail, upholds teamwork, problem solving proficiency and exceptional verbal and written skills

Teller - St.Albans

Tuckers Way, St. Albans

Hours: Monday – Friday, plus alternating Saturdays, 40-hour work week

Job Category: Retail

Description:

Position description: This position will efficiently and accurately conduct teller transaction while providing our members with exceptional customer service. >>Specific duties include: • Performs professional, friendly, efficient, and accurate teller transactions • Follows policies and procedures established for the teller position • Listens for and demonstrates empathy for member needs and refers to appropriate staff when financial needs are identified • Supports member inquiries through a working knowledge of financial transactions, products and services>>Qualifications: • Accurate cash handling skills • Proficiency with personal computers • Strong attention to detail, upholds teamwork, problem solving proficiency and exceptional verbal and written skills

Consumer Loan Officer - Indirect

Water Tower Hill - Colchester

Hours: Full-Time, Monday – Friday 8:30am-5:00pm, ability to work some Saturdays from 11:00am-3:00pm

Job Category: Lending

Description:

Position Description: The Consumer Loan Officer - Indirect will originate and underwrite indirect consumer loans that will provide added value to Credit Union members while maintaining a high quality of service to our approved dealerships. >> Hours: Monday – Friday 8:30am-5:00pm, ability to work from home some Saturdays from 11:00am-3:00pm. >> Specific duties include: •Originate and underwrite indirect consumer loans consistent with federal regulations and credit union policy; •Promote indirect loan brand with dealerships; •Maintain positive relationships with the indirect auto dealers and make them aware of NEFCU products; •Monitor market conditions to keep Consumer Indirect Lending department competitive in service, rates, and products. The successful candidate will have experience in loan origination, underwriting, knowledge of federal lending regulations and credit union policies. Individual must possess strong verbal communication, time management, and computer skills. Individual must be able to work a flexible schedule and can work well in a fast-paced environment.

Deposit Services Specialist

Water Tower Hill - Colchester

Hours: Hours: Full-time, Monday-Friday 8:30 AM - 5:00 PM

Job Category: Operational Support

Description:

NEFCU has an exciting opportunity for a self-motivated, independent problem solver, who responds positively to a fast-paced environment, to work in our Deposit Operations area. The Deposit Services Specialist position will be processing daily Share draft files as well as be responsible for processing incoming mail. They will also scan documents as well as review documents for quality control. The preferred candidate must have the ability to manage their time effectively in order to complete projects within the assigned deadline. The Deposit Services Specialist provides quality and timely service to internal and external customers, and demonstrates strong organization, communication, analytical, and interpersonal skills.

Member Service Representative

Pearl Street, Essex Junction

Hours: Full-time working anytime between 8:00-6:00, including bi-weekly, rotating Saturdays

Job Category: Retail

Description:

PRIMARY GOALS AND OBJECTIVES: To build member relationships by meeting needs and solving problems in a friendly and accurate manner. >> SPECIFIC DUTIES INCLUDE: Listen to members and evaluate their needs; Present products and services that meet member needs; Provide resolution for member problems. >> THE SUCCESSFUL CANDIDATE WILL be enthusiastic and friendly and demonstrate personal initiative to acquire knowledge necessary for success. The Member Service Representative (MSR) will be expected to build rapport with members, listen and evaluate their needs, and confidently present options to members and recommend solutions that are appropriate. As a member of the branch team the MSR must be flexible to meet the needs of the Branch and committed to first time accuracy.

Saturday/Seasonal Teller

All Chittenden County Locations

Hours: Will Vary

Job Category: Retail

Description:

OVERVIEW: New England Federal Credit Union is looking for people who are enthusiastic, friendly, helpful, and reliable to provide exceptional customer service handling teller transactions at our branch locations. You will be part of a team and organization committed to excellence and building relationships with our members. This is a great opportunity for college students or anyone interested in working in a professional work environment while earning some extra money. During the school year, you will work at our Harvest Lane Branch or St. Albans Branch on Saturdays and during the summer you could be at any of our six branch locations in Chittenden County or the St. Albans Branch. >>> WHAT WE ARE LOOKING FOR: Qualified candidates must project a friendly and personable demeanor; have effective communication skills and attention to detail; be accurate and knowledgeable with computers. Cash handling and customer service experience required. >>> HOURS: School year = Saturdays 8:45-1:15 & Summer = Full-time (40 hours per week) with Saturday included and one day off during the week


Interested candidates please submit an up to date resume and a cover letter explaining your interest in this position and relevant qualifications to HR@nefcu.com or provide the same information via nefcu.com online application process. Applications without all requested components will be considered incomplete.  

Mail to NEFCU, Human Resources, P.O. Box 527, Williston, VT 05495-5027.    

New England Federal Credit Union offers generous medical and dental insurance coverage to its employees, as well as a subsidized medical insurance opt-out provision for those who choose not to enroll. In addition, we offer a 401K employer matching benefit, plus an annual bonus plan of up to 6% per year. You’ll also be working for a trusted, local financial institution that received the Seven Days Daysie Award for the Best Bank/Credit Union for more than three years in a row!

Current benefits for regular staff include:

  • annual vacation and 12 paid holidays
  • medical and dental insurance for staff and their families
    (subsidized medical insurance opt-out provision for those who choose not to enroll)
  • life insurance, long and short term disability protection
  • tuition reimbursement (6 credits annually for full time)
  • student debt reimbursement
  • sick & personal time
  • 401k employer match
  • reduced rates on products and services
  • annual gainshare bonus plan (annual bonus plan of up to 6% per year)
  • staff & family EAP
  • subsidized gym memberships
  • birthday and Thanksgiving gifts
  • wellness seminars
  • smoking & weight loss incentives
  • We really do share success!


NEFCU is an equal opportunity employer.

NEFCU Business Casual Dress Code

We expect our employees to dress appropriately in business casual attire. Our goal is to provide a workplace that is professional, contemporary, and inclusive for all. Employees are expected to demonstrate good judgment and taste when selecting clothes to wear to work. All employees are expected to dress like they are going to interact with members, regardless of job title, function or office location. As a rule, clothing intended for the beach, yard work, dance clubs, exercising or sports activities are not appropriate for the workplace. If any of NEFCU’s dress code policies cause concerns based upon religion, disability or any other legally protected class, please contact a member of the Human Resources team to discuss and request an appropriate accommodation. Employees in violation of our dress code will be addressed individually and may be sent home to change, in which case time away from work will not be paid. Repeatedly disregarding the dress code will result in documented disciplinary actions.

Head to Toe – Contemporary, Business Casual Dress Code Guidelines

Hats are prohibited while at work. Headbands should be conservative in size and color.

Hair should be clean and styled. Hair coloring and highlights should be limited to colors naturally occurring such as brown, black, blonde, or red. Colors not naturally occurring, such as green, blue or pink, are not acceptable.

Visibility of body art, including tattoos and piercings, should be limited in nature. Excessive tattoos should be covered and facial and dermal piercings need to be removed while at work.

Shoes are expected to be clean and professional. Flip flops, sneakers, winter boots or rain boots are prohibited.

Leggings are only permitted when worn with a long, tunic style top or dress. Jeans are only permitted on special occasions during NEFCU sponsored “denim days”. Shorts are not permitted.

Clothing should be neat, clean, pressed and in good condition. Tight clothing or clothing that is too revealing is prohibited. Clothing should be free of words, terms, or graphics. Mainstream brand logos are generally acceptable.

Sweatshirts, sweatpants, wind or exercise pants are not appropriate. Cargo pants (pants with pockets on the sides of legs or pants which can be zipped off to become shorts) are not acceptable. T-shirts, tank tops, halter tops, midriff tops, or spaghetti straps should not be worn.

Dress and skirt length should be no more than two inches above the knee when standing.

Any NEFCU logo wear is generally accepted.