NEFCU - New England Federal Credit Union
Call 800-400-8790 or Contact Us Online

Mobile Banking

New England Federal Credit Union’s mobile banking service allows you to bank anytime, anywhere from your mobile device. Securely access your credit and debit accounts to:
  • View account balances and transaction history
  • Transfer funds between NEFCU accounts
  • Schedule transfers (Mobile Web only)
  • Pay bills to payees previously established on NEFCUOnline
  • Check current rates (Mobile Web only)
  • Find the nearest branch or ATM
To use mobile banking, you’ll need to be a registered NEFCUOnline user. No additional registration is required. If you have not yet signed up for NEFCUOnline, call TeleBranch at 800-400-8790 to request a password.

Mobile Web

Our mobile website has been optimized for mobile banking. To get started, just go to nefcu.com from any web-enabled mobile device and then select NEFCUOnline from the main menu. When prompted, enter your member number and NEFCUOnline password to login.

On your initial login, you’ll need to obtain a one-time access code to confirm that you are authorized to access this account. When prompted, you can choose to have one sent to an email address that you designated during the Enhanced Login Security setup process when you first logged in to NEFCUOnline. Or, you can call TeleBranch at 800-400-8790 to obtain one by phone. After you’ve entered your one-time access code, you’ll be able to securely access your NEFCU accounts.

Mobile App (for the iPhone and Android)

You can download our new Mobile App for the iPhone or Android. These mobile applications have been customized to fit the look and feel of your mobile device’s operating system. To get started, search for NEFCU Mobile App in the iTunes® App Store or the Android Market and then follow the instructions to install the application on your device. When prompted, you’ll enter your member number and NEFCUOnline password to login.

Note: Mobile Banking is free but standard wireless carrier data charges may apply. Please make sure you understand the terms of your mobile agreement before taking advantage of these services.

These services are immediately available for your use, with the exception of BillPay on Mobile Apps which will be added in the near future. If you are using an app that was installed before October 21, 2011, you will need to switch to one of the new products described above prior to December 31, 2011. A new Mobile App is now available for our existing iPhone users. Please note that you will need to update these apps to access the BillPay service once it is available. If you are using another type of smartphone, including a Blackberry, you'll want to try our new Mobile Web service.
If you have a question or have run into an issue with mobile banking, please use this section for answers and solutions. If you don’t find your answer here, please contact us.



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