Accountline Guide

ACCOUNTLINE ACCESS

802.879.8739 • 800.400.8790

Enter Member number

Press the # sign

Enter your PIN number

Press the # sign

Follow menu prompts

MAIN MENU

  1. Account, Loan, and Credit Card Inquiry
  2. Transfers
  3. Other Services
  4. Member Service Representative
  5. Login with another Member Number

HELPFUL REMINDERS

  • PINs must be 6–10 digits long, and cannot begin with 0.
  • To transfer funds, Accountline accepts dollars and cents. No decimals are needed.
  • Mortgage and VISA account information is up-to-date and account transactions are real time.
  • As you become familiar with the choices, you can use Speed Dial Options listed here without waiting for the entire message.
  • Credit Card Payments can be made by going to the Credit Card information or Payments menu or by using the speed dial 143 from the main menu.

1 INQUIRIES

  1. Account balances
    1. Checking
    2. Savings
    3. Certificate of Deposit
    4. IRA
    5. Loans
  2. List of open accounts
  3. Detailed transaction information
    1. Recently cleared checks
    2. Recent deposits
    3. Recent withdrawals
    4. Inquire on a check
    5. Recent transactions
  4. Loan, Mortgage, or Credit Card information
    1. Loan information
    2. Loan payoff
    3. Credit Card information or Payment
    4. Mortgage information
    5. Loan services
  5. Dividend and Interest information
  6. Payroll transactions

2 TRANSFERS

  • Transferring to a joint member is like transferring to yourself. The joint member accounts are listed with your own accounts.

  • Transferring to another member’s account you will need their member number, first 3 letters of the member’s last name, and the 11 digit account number being transferred to.

3 OTHER SERVICES

  1. Change PIN
  2. Place a stop payment on a check or series of checks
  3. Report lost/stolen credit card
  4. Report lost/stolen ATM or debit card

4 MEMBER SERVICES

To speak with a Member Service Representative

SPEED DIAL

After you have entered your member number and PIN, you can speed dial through the menus. These codes only work from the main menu.

INQUIRY PRESS Alert Me
Account balances 11
List of open accounts 12
Payroll transactions 16
Recently cleared checks 131
Recent deposits 132
Recent withdrawals 133
Inquire on a check 134
Recent transactions 135
Loan information 141
Credit Card information or Payments 143
Mortgage information 144
Loan Services 145
TRANSFERS PRESS Alert Me
Transfers 2