Learn how to avoid declined debit transactions, returned checks, and other non-sufficient funds (NSF).
It can happen to anyone — returned checks and other types of payments originating from your checking account that are denied due to an insufficient available balance. NEFCU provides many different ways to help you avoid NSF incidents.
We offer free online banking so you can check your account balances every day in real time. We offer automatic account alerts that will notify you of certain types of activity in your account, including when your account balance drops below a level that you specify, or when a debit transaction occurs. Using mobile banking, you can keep track of your account activity and make instant transfers from your smartphone or other mobile device. Or you can use your telephone and use our automated Accountline system to monitor your account activity and available balance to help prevent NSF incidents.
Courtesy Pay is a service we provide at NEFCU to help you avoid returned checks and other types of denied transactions due to an insufficient available balance. Courtesy Pay may be used to help cover check and ACH transactions, BillPay items originated from online banking, as well as transactions that you make using your debit card. With Courtesy Pay, NEFCU may pay the transaction for you even if you do not have sufficient available funds in your account.*
For this service, we will charge you a Courtesy Pay/Paid NSF Fee of $19 per transaction item, which will be deducted from your account. You do not have to sign up for Courtesy Pay to work for your paper checks, BillPay or electronic (ACH) items you originated from your checking account. However, you do have to opt in if you want the protection of Courtesy Pay to apply to your everyday debit card transactions. Note that at NEFCU, we do NOT extend Courtesy Pay to ATM or non-checking account transactions.
* We reserve the right to pay or not pay any item at our discretion when there are insufficient available funds in your account to cover the transaction. If we pay a check or item that would otherwise overdraw your account, you agree to pay the overdraft amount immediately (within 24 hours of notification or less). We may consider your relationship with the Credit Union, account history, financial behavior, and/or other factors when determining whether to pay an item (overdraft) or return the item for non-sufficient funds (NSF).
Accounts of persons under the age of 18 are not eligible for Courtesy Pay services.
We start with the actual or beginning balance in your account and deduct any check holds or pending debit card transactions to determine the available balance. For non-PIN debit card purchases (such as those you sign for or an online transaction), the retailer submits the transaction to NEFCU and we place a debit card authorization hold on the funds until the transaction settles and posts to your account. For check holds, such as ATM check deposits, the first $200 is immediately available, however, the remainder may be held longer.
Here’s an example:
We use your available balance to determine whether a transaction will cause your account to overdraw. You can review both your actual balance and available balance when you review your account online, at an ATM, by phone or at a branch.
You can contact us to opt out of Courtesy Pay if you do not want us to pay checks or other electronic transactions that won’t clear due to an insufficient available balance. If you choose to opt out of Courtesy Pay then your check or other transactions will be returned when you do not have sufficient available funds in your account and you will be charged the standard return item fee of $24 per item.
In addition to the return item fee you may be charged a fee and/or interest by the person or entity which presented the item for payment. Note: If you do not opt in to allow us to authorize debit card transactions that exceed your available balance, these transactions will be denied at point of purchase unless you have established other plans described below to cover these payments. There is no return item fee assessed for denied debit card transactions. Your opt-in and/or opt-out decision can be revoked or reinstated by you or the credit union at any time.
Yes, there are!
At NEFCU, you can “link” your checking account to certain types of share accounts, such as savings, money market, or loan accounts. If you have established this link, available funds will automatically be transferred from one of your linked accounts into your checking account to cover the payment.
Speak to a NEFCU Member Service Representative for additional details and related fees.