Mortgage Basics

Home in Vermont. Mortgage from NEFCU.

Let our experienced, local Vermont mortgage loan experts help you get the home financing that’s right for you, under terms that are best suited to your needs and budget.

Why NEFCU for your next mortgage loan?

  • New England Federal Credit Union is the Number 1 mortgage provider in Vermont’s Chittenden, Franklin and Grand Isle counties
  • Consistently high levels of member satisfaction
  • Low interest rates
  • Local underwriting and servicing
  • Lower monthly mortgage insurance payment
  • Experienced Vermont-based mortgage loan officers
  • Free home buying seminars
  • Free pre-approval
  • Special discounts on Homeowners Insurance

Call 866.80.LOANS to speak with someone today, or apply online anytime.

Mortgage Rates

30 Year Fixed Rate

Todays Rate:



10/1 ARM

Non-Conforming ARM Primary Residence



Prepare to Borrow

Quick Tip

Providing thorough documentation to your lender is helpful in making the loan process move quickly and smoothly to approval.

When preparing to meet with your lender please gather the following documentation for each borrower:

  • Copy of a recent paystub
  • Copy of the last 2 years W-2 forms
  • If self employed or commissioned, copies of the most recent two years full federal tax returns
  • Copy of Divorce Decree or Child Support Order, if applicable
  • Copies of any non-NEFCU bank statements
  • Copy of most recent retirement statement

The Path to Your New Home

Phase 1:

Phase 2:

  • NEFCU Underwriter reviews income, employment history, credit and assets for loan approval

Phase 3:

  • Mortgage Processor provides appraisal results and Commitment Letter
  • Borrower provides NEFCU with a homeowner’s insurance binder
  • When loan conditions are met, closing is scheduled

Phase 4:

  • Attorney performs 40 year title search
  • Closing Disclosures prepared and provided
  • Attorney advises borrower on acceptable method of payment
  • Be diligent when considering wiring money. Click here to learn more.
  • Closing is held at the attorney’s office  

Your NEFCU Vermont Mortgage Team

Image of NEFCU Mortgage Loan Officer Annie Rogers
Image of NEFCU Mortgage Loan Officer Pete Nolasco
Image of NEFCU Mortgage Loan Officer Tim Donlan
Danielle Whitcomb
Image of NEFCU Mortgage Loan Officer Cindy Reichard
Image of NEFCU Mortgage Loan Officer Sara Wright
Image of NEFCU Mortgage Loan Officer Christine Guy

Mortgage Officer

  • Reviews income, credit, savings and loan programs
  • Issues pre-approval letter
  • Obtains copy of Purchase & Sales Contract
  • Orders appraisal
  • Submits loan to underwriting

Meet the Mortgage Officers

Mortgage Assistant

  • Keeps REALTOR® representing borrower updated on key dates regarding appraisal, loan approval, and closing dates

Mortgage Processor

  • Issues commitment letter to borrower after approval
  • Orders legal work for borrower
  • Works with borrower to meet conditions of loan approval
  • Schedules closing


  • Reviews loan documentation
  • Approves or denies loan based on program guidelines

Real Estate Agent

  • Obtains market information
  • Searches for home within price range
  • Negotiates Purchase and Sales Contract


  • Helps prepare Initial Closing Disclosure with lender
  • Performs 40 year title search
  • Closes the loan

Credit Score

Perfect Credit?

In this video, learn if perfect credit is a mortgage fact or myth.

Credit scores in the United States can range from 300-850.

What can hurt my score?

  • Making 30, 60 or 90 day late payments on any account
  • Having credit card balances maxed out
  • Having limited or no active credit accounts open
  • Applying for too much credit in a short period of time

What can help my score?

  • Make all current loan payments on time
  • Keeping credit card balances 50% or less of limit
  • Keeping 3 traditional accounts open and active
  • Keep older credit card accounts open, do not close

Credit Basics

Having your credit report pulled can be stressful and confusing.
At NEFCU, your Loan Officer will review and explain your credit report to you.

What information is on your credit report?


  • Personal information (Name, Address, SS#, DOB)
  • Payment history on loans and credit cards
  • Any accounts turned over to collection agencies
  • Public Record such as bankruptcy
  • Recent inquiries by any lender

Not Included

  • Income
  • Payment history on utilities, cell phone or rent
  • Assets
  • Marital status

Fixed vs. Adjustable Rate



  • No risk of future rate/payment increase
  • Easier to manage household budget
  • Simple loan terms to understand


  • Lower initial rate
  • Good for buyers looking to move in 3-7 years
  • Closing Costs may be lower



  • Possible higher rate
  • More restrictive underwriting requirements
  • Higher closing costs


  • Payments can increase over time
  • Watch out for teaser programs
  • Loan parameters can be difficult to understand (Caps, margins and Index)

How to Decide

  • What type of property do you intend to purchase?
  • How long do you plan to stay in the home?
  • What is the future income potential and affordability?
  • What is your current debt and credit situation?
  • What amount of savings do you have available for a down payment and closing costs?
  • Is local servicing important to you?

Rent vs. Buy

There are many factors to consider when deciding if buying a home is right for you. Listed below are some advantages and disadvantages of Renting vs. Owning.



  • Easy to move or relocate
  • Fewer responsibilities for maintaining property
  • Lower initial financial commitment


  • Tax Benefits
  • Financial Investment
  • Stable monthly housing payment



  • No Tax benefits
  • Subject to landlord restrictions
  • Unknown future housing payment


  • Long term financial commitment
  • Higher overall living expenses
  • Limited ability to move or relocate quickly


The Consumer Finance Protection Bureau (“CFPB”) requires that loan servicers adhere to an established process for addressing Notices of Errors from Members as well as Information Requests from members as they pertain to loans. In order to submit a formal Notice of Error or an Information Request please send a written request to the following address:

New England Federal Credit Union
Attn: Loan Servicing 

PO Box 527
141 Harvest Lane
Williston, VT 05495

Please include in the written request a detailed explanation of the error or the information you are requesting. Be as specific as possible and provide any information that you believe may be helpful. Also note that correspondence written on a billing statement will not be considered a formal request.

NEFCU will respond to your written request within five (5) business days to acknowledge your request and if possible to satisfy it.  If we are unable to resolve the notice of error or information request at that time, we will acknowledge that fact and shall respond to you within thirty (30) business days provided that you provide any additional information requested that may be necessary.