NEFCU invites every staff member to assume the role of “Stakeholder.” Our ability to continue to exceed the expectations of our members is entirely dependent on the dedication, competency and morale of those who choose to work here.
-John Dwyer, NEFCU President & CEO
“When speaking to others about my job, I always tell them what a great place the credit union is to work. I can say this from the experiences I have had at NEFCU of being treated with respect and being acknowledged for the work I do here.” ~ NEFCU Staff Member
Interested in a great-paying, part-time or full-time job working for a local credit union with an excellent reputation for price, service, and simplicity?
Interested candidates should apply by clicking on “Apply for this Position” to start the online application process. When you apply, please submit an up-to-date resume and a cover letter explaining your interest in the position. Applications without all requested components will be considered incomplete.
Mail to: NEFCU, Human Resources, P.O. Box 527, Williston, VT 05495-5027.
Hours: Monday - Friday, 8:30 am - 5:00 pm
Assumes responsibility for the effective and efficient maintenance of network and server infrastructure. Performs preventative maintenance on network & server infrastructure. Analyzes problems and provides technical assistance to solve them. Ongoing patching for a variety of systems including third party applications are a critical component of this position.
Specific Duties Include:
Hours: Schedule will fall between Monday - Friday 7:00 am - 6:00 pm and rotating Saturdays 9:00 am - 1:00 pm, position may require work outside normal hours
Job Category: Consumer Lending
The Consumer Loan Officer underwrites consumer loan applications received by the company. This position screens consumer application packages to determine acceptability of the credit request based on the organizations predetermined lending guidelines.
Hours: Monday – Thursday 9:00am - 5:30pm and Fridays 9:30am - 6:00pm, plus rotational Saturdays 9:00 am - 1:00 pm, 40-hour work week
The Consumer Loan Processor supports the consumer loan originator function and will be responsible for consumer loan applications to ensure timely processing and closing of loans. This support includes processing, preparing, closing, funding of consumer loans for the branch and performing post-closing quality control review of closed consumer loan files.
Hours: 40-hour work week, Monday-Friday 9:00 am - 6:00 pm, Saturday 9:00 am - 1:00 pm
Job Category: Retail
The Member Service Representative’s (MSR’s) role is to build member relationships by initiating questions to understand the member’s financial needs and assist in providing solutions to their requests in a friendly and accurate manner.
Specific duties include:
Hours: NEFCU’s Contact Center is open Monday-Friday from 8:00 a.m. to 6:00 p.m. and Saturdays from 9:00 a.m. to 1:00 p.m. We’re looking for an out-going, curious, and dedicated person who’s interested in working full-time (40 hours) within that framework. Whether you’re looking for a set schedule or would prefer something a bit out of the box to fit around family or school obligations, reach out to the winner of the Seven Daysie’s "Best Bank/Credit Union" every year since 2012 and become part of our awesome team!
This position provides direct services and support to our members within a fast-paced call center environment. This role answers questions and provides superior customer service to our members regarding NEFCU products and services.
Specific duties include:
Hours: Full-Time 40 Hours (Flexible)
Job Category: Mortgage Lending
The Outside Mortgage Loan Originator will be responsible for originating quality mortgage loans which provide value to the organization while delivering high quality service to our member. The channels in which the loans will originate from will be through self-sourced referrals and previously established relationships.
Specific duties include:
Hours: Monday - Friday, 8:30am - 5:00pm
Job Category: Mortgage Operations
Position: Mortgage Loan Processor
Hours: Monday-Friday 8:30 am – 5:00 pm
Location: 88 Technology Park Way, S. Burlington, VT
The Mortgage Loan Processor is responsible for obtaining the necessary information to process and complete mortgage loan files. The role verifies all documentation for accuracy and completeness while ensuring that the documents are prepared and finalized in compliance with policies and procedures.
Specific duties include:
Processes and prepares closing packages for mortgage loans.
Schedules closings and provides the closing attorney with a finalized closing packet within a timely manner.
Responsible for the disbursement of mortgage loans utilizing current mortgage loan software.
Prepares loan filings for underwriting.
Sends disclosures and tracks third party services.
Requests and tracks receipt of loan conditions.
Tracks pipeline to efficiently manage rate lock expiration date, appraisal turn time, finance contingency dates and projected closing dates.
Communicates effectively with the member and mortgage personnel throughout the mortgage process within a timely and accurate fashion.
Provides back up the Mortgage Loan Phone Group by answering incoming mortgage calls, responding to inquiries and scheduling appointments for lenders.
Communicates effectively with the member throughout the mortgage loan process.
High School degree or equivalent.
Previous mortgage lending/processing experience and knowledge of mortgage lending regulations preferred.
Proficiency in Microsoft Excel and Word; working knowledge with loan origination and serving software desired.
Strong attention to detail, data-entry accuracy and excellent interpersonal, verbal and written skills.
Excellent organizational, listening and decision-making skills; strong customer service expertise.
Hours: Monday - Friday, 8:30am - 5:00pm, position may require work outside normal hours
Position: Mortgage Loan Assistant
Location: 141 Harvest Lane, Williston, VT
Hours: 40 hour work week: Monday – Friday 8:30am-5:00pm, hours may be adjusted as member needs require.
The Mortgage Loan Assistant provides direct mortgage services and supports the Mortgage Loan Originators by providing administrative service throughout the mortgage loan process. This position will be responsible for taking an answering all incoming calls for the team and providing support to our membership within NEFCU retail service hours of 8AM to 6PM. The hours of work for this position are subject to service delivery requirements within this timeframe and may also include overtime.
Hours: 8:30am - 5:00pm, Monday - Friday
Job Category: Lending
Reporting to the Chief Lending Officer, the VP of Consumer Lending develops, implements, and oversees the credit union's consumer lending programs, processes and teams, including direct and indirect lending. The Vice President of Consumer Lending is responsible for the growth of the Credit Union's consumer loan portfolio by creating a frictionless member experience and through delivery of operational excellence in all facets of the loan origination cycle.
Job Category: Information Technology
Combines advanced mathematical, statistical, analytical, and data mining expertise, knowledge of the financial industry, and programming skills to research, collect, analyze, and interpret large data sets from internal and external sources to develop data-driven solutions to difficult business challenges. Integrates and prepares large, varied data sets, architects specialized data and computing environments and communicates results in a way that can be easily understood by business counterparts.
NEFCU has an orientation period for all new employees joining the company. New employees are subject to a standard 90-day orientation period. The orientation period is a period of time devoted to the evaluation of the employee in the new position. It is also a time for the employee to assess her or his aptitude and interest in the job.
Our employees are the face of NEFCU.
We ask our employees to dress appropriately in business casual attire.Our goal is to provide a workplace that is professional, contemporary, and inclusive for all. Employees will demonstrate sound judgment when selecting clothes to wear to work whether onsite or while working from home. All employees are expected to dress like they are going to interact with our members, regardless of job title, function, or work location. If our dress code policies create a challenge for our employees based upon their religion, disability or any other legally protected status we will partner to provide a reasonable and appropriate accommodation. Employees choosing to not support our dress code will be addressed individually and may be sent home to change. When this occurs time away from work will be recorded as vacation time. Repeatedly disregarding our dress code will result in documented disciplinary actions and may impact eligibility for gainshare.