“When speaking to others about my job, I always tell them what a great place the credit union is to work. I can say this from the experiences I have had at NEFCU of being treated with respect and being acknowledged for the work I do here.” — NEFCU Staff Member
NEFCU invites every staff member to assume the role of “Stakeholder.” Our ability to continue to exceed the expectations of our members is entirely dependent on the dedication, competency and morale of those who choose to work here.
-John Dwyer, NEFCU President & CEO
Interested in a great-paying, part-time or full-time job working for a local credit union with an excellent reputation for price, service, and simplicity?
Interested candidates should apply by clicking on “Apply for this Position” to start the online application process. When you apply, please submit an up-to-date resume and a cover letter explaining your interest in the position. Applications without all requested components will be considered incomplete.
Mail to: NEFCU, Human Resources, P.O. Box 527, Williston, VT 05495-5027.
Hours: Normal work hours are: 40hrs a week between 8:00am - 6:00pm, Monday - Friday and one Saturday per month
Job Category: Retail
This position provides direct services and support to our members within a fast-paced call center environment. This role answers questions and provides superior customer service to our members regarding NEFCU products and services.
Specific duties include:
Hours: Monday - Friday, 8:30am - 5:00pm
Job Category: Finance
Schedule: Monday – Friday, 8:30am – 5:00pm
Location: 88 Technology Park Way, South Burlington
Communicating effectively with members with early delinquency problems with purpose of influencing priority to pay delinquent NEFCU financial obligations. Uses a variety of contact methods. Complying with credit union policies and procedures, Fair Debt Collection’s Act, and bankruptcy and foreclosure laws. When payments are not immediately available, gains understanding of member financial situation and confirms through investigating of credit, income, and other resources.
Specific Duties Include:
Hours: Monday, Wednesday and Friday: 8hrs per day scheduled between 7:45am - 6:15pm and Saturday from 8:45 - 12:45
Position Title: Teller I (part time)
Location: 295 Tuckers Way, St. Albans, VT
Hours: Monday, Wednesday, and Friday: 8hrs per day scheduled between 7:45am – 6:15pm and Saturday from 8:45am – 12:45pm.
This position will efficiently and accurately conduct teller transaction while providing our members with exceptional customer service.
Specific duties include:
Hours: Monday-Friday 8:30am-5:00pm
Job Category: Business Lending
Position description: The Business Services Officer, at the direction of the Business Lending Manager, is responsible to ensure that the optimal level of business services are available for NEFCU business members and for originating, expanding and maintaining both individual and overall business deposit and transactional (non-lending) relationships for the Credit Union.
Specific duties include:
Hours: Normal Schedule will be between: 8am-5pm, Mon-Thurs, 8am-6pm Friday, and 9am-1pm one Saturday a month
Position: Member Service Representative I
Schedule: 40-hour work week, between the hours of 8am-5pm Monday-Thursday, 8am-6pm Friday, including one Saturday a month 9am-1pm at either the Williston or St. Albans branch.
Location: 1000 Shelburne Road, South Burlington
The Member Service Representative’s (MSR’s) role is to build member relationships by initiating questions to understand the member’s financial needs and assist in providing solutions to their requests in a friendly and accurate manner.
Hours: Part-Time, 14 hours per week: Mon 8:00am-2:30pm; Wed 8:30am-12:30am; Thurs 1:00pm-5:00pm
Job Category: Human Resources
Position description: Provide administrative support to members of the Human Resources and Organizational Development team. This role reports to the Human Resources Manager of the department.
Hours: Part-Time: 25 hours a week. Days of week and hours per day will be determined upon hire with most days having morning start times.
Job Category: ATM Service
Ensures that company ATMs are operating properly and works with third party vendor to resolve technical issues as they arise. Reviews electronic check images on a daily basis to ensure accuracy and validity. Reconciles ATM activity to the general ledger. Coordinates weekly replenishment and settlement of all ATMs.
Hours: Normal work hours are: 8:30am - 5:00pm, Monday - Friday
Job Category: Information Security
Responsible for the planning, implementation and support of key enterprise platforms within the organization. Manages a team of direct reports whom implement and support critical business applications, including required data integrations and security requirements. Works with third party vendors and partners to design, deploy and support applications necessary to meet the organizational initiatives. Spearheads the organization’s centralized Business Intelligence and Data Analytics efforts to deliver relevant reporting and analysis to meet the evolving needs of a financial organization. Provides oversight and guidance to help ensure proper data governance.
Hours: 40-hour work week between the hours of: 8am-6pm, Monday – Friday and one Saturday a month 9am-1pm.
Hours: 40-hour work week; branch hours Monday – Thursday 8:30 am - 5:00 pm Friday 8:30 am - 6:00 pm and Saturday rotation
This role is to build member relationships by initiating questions to understand the member’s financial needs and assist in providing solutions to their requests in a friendly and accurate manner.
Job Category: Mortgage Lending
The Mortgage Loan Processor is responsible for obtaining the necessary information to process and complete mortgage loan files. The role verifies all documentation for accuracy and completeness while ensuring that the documents are prepared and finalized in compliance with policies and procedures.
Responsible for the oversight of all significant organization projects, including resource utilization, budgets, enforcement of project schedules, appropriate communication to all stakeholders and the execution of project work plans. Performs system, process and workflow analysis to improve productivity and efficiencies. Serves as the liaison between the project teams and management.
New England Federal Credit Union offers a generous benefits package to employees.
Benefits include medical and dental insurance coverage, as well as a subsidized medical insurance opt-out provision for those who choose not to enroll. In addition, we offer a 401(k) employer matching benefit, plus an annual bonus plan of up to 6% per year. You’ll also be working for a trusted, local financial institution that received the Seven Days Daysie Award for the Best Bank/Credit Union for more than three years in a row!
NEFCU is an equal opportunity employer.
NEFCU has an orientation period for all new employees joining the company. New employees are subject to a standard 90-day orientation period. The orientation period is a period of time devoted to the evaluation of the employee in the new position. It is also a time for the employee to assess her or his aptitude and interest in the job.
We expect our employees to dress appropriately in business casual attire. Our goal is to provide a workplace that is professional, contemporary, and inclusive for all. Employees are expected to demonstrate good judgment and taste when selecting clothes to wear to work. All employees are expected to dress like they are going to interact with members, regardless of job title, function or office location. As a rule, clothing intended for the beach, yard work, dance clubs, exercising or sports activities are not appropriate for the workplace. If any of NEFCU’s dress code policies cause concerns based upon religion, disability or any other legally protected class, please contact a member of the Human Resources team to discuss and request an appropriate accommodation. Employees in violation of our dress code will be addressed individually and may be sent home to change, in which case time away from work will not be paid. Repeatedly disregarding the dress code will result in documented disciplinary actions.
Hats are prohibited while at work. Headbands should be conservative in size and color.
Hair should be clean and styled. Hair coloring and highlights should be limited to colors naturally occurring such as brown, black, blonde, or red. Colors not naturally occurring, such as green, blue or pink, are not acceptable.
Visibility of body art, including tattoos and piercings, should be limited in nature. Excessive tattoos should be covered and facial and dermal piercings need to be removed while at work.
Shoes are expected to be clean and professional. Flip flops, sneakers, winter boots or rain boots are prohibited.
Leggings are only permitted when worn with a long, tunic style top or dress. Jeans are only permitted on special occasions during NEFCU sponsored “denim days”. Shorts are not permitted.
Clothing should be neat, clean, pressed and in good condition. Tight clothing or clothing that is too revealing is prohibited. Clothing should be free of words, terms, or graphics. Mainstream brand logos are generally acceptable.
Sweatshirts, sweatpants, wind or exercise pants are not appropriate. Cargo pants (pants with pockets on the sides of legs or pants which can be zipped off to become shorts) are not acceptable. T-shirts, tank tops, halter tops, midriff tops, or spaghetti straps should not be worn.
Dress and skirt length should be no more than two inches above the knee when standing.
Any NEFCU logo wear is generally accepted.